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General Conditions of Sale

Article 1 - The seller

Castle of Jasson

Dives Diffusion

813 Route de Collobrières 83250 La Londe les Maures

Siren 448 798 744

Hereinafter called the Seller, on the one hand, and a consumer, natural person acting outside of his/her professional activity, hereinafter called the Customer, on the other hand,

Article 2 Application of the conditions described in this document

The present general conditions of sale govern the contractual relations between the CHATEAU DE JASSON and its customer, the two parties accepting these conditions without reservation. It is a contract for the sale of goods in the context of distance selling on the internet site of CHATEAU DE JASSON. These general conditions are totally accepted by the customer and are applicable to any order placed on the site and will prevail over any other terms of sale.

Article 3 - Data protection act

In compliance with law no. 78 -17 of 6 January 1978, the treatment of this nominative information has been the subject of a declaration to the Commission Nationale de l’Informatique et Libertés (CNIL - National Commission on Information Technology and Freedoms). The consumer has a right of access and rectification that it can exercise with the CHATEAU DE JASSON at any time.

The information collected for the purposes of distance selling is mandatory, since this information is essential for the treatment and shipping of orders as well as for the establishment of invoices. The customer gives his/her consent to the use of nominative data collected under the terms of this order for the customer files of CHATEAU DE JASSON.

Article 4 - Applicable law

This contract is subject to French law under the regulation of distance selling (articles L 121-16 to L121-20 of the consumer code) incorporating directive 97/7 EC of 20 May 1997 on the protection of consumers with regards to distance contracts.

Article 5 - Acceptance of the order

The customer will receive an email which will resume the elements that constitute his/her order.

Article 6 - Validity

Sales offers on the site are valid while they are present online.

Article 7 - General obligations of the parties

Obligations of the CHATEAU DE JASSON:

CHATEAU DE JASSON is committed, after confirmation of the order and validation of payment, to deliver the products ordered to the recipient by carrier.

CHATEAU DE JASSON reserves the right not to register an order in case of force majeure and undertakes to inform the customer.

Obligations of the customer:

By placing an order, you agree to take delivery of the products and to pay the price, as well as the cost of transportation and any customs duty, value added tax or other taxes related to the import of the products in the country of delivery, and more generally to comply with the present general conditions of sale and the laws which are enforceable in your country of residence or, if it is another country, the one in which the delivery must take place.

The customer is responsible for the conservation and use of the products from the time of their delivery.

The customer may in no case resell all or part of these products.

Any order placed by a customer is exclusively for his/her personal consumption or for the personal consumption of the person on whose behalf the delivery is to be made.

In the latter case, the customer vouches for the personal acceptance of these general conditions by the recipient of the package. CHATEAU DE JASSON undertakes to inform the recipient of the scheduled delivery. You will be responsible for any damage that CHATEAU DE JASSON may suffer, directly or indirectly, by reason of the non-compliance by you or by the person who takes delivery of the products of your obligations under the present general conditions of sale.

Article 8 - Prices

CHATEAU DE JASSON reserves the right to change the prices indicated in case of exceptional events beyond its control. The prices shown on the website shall be understood to be in Euros with VAT included.

Article 9 - Payment

The payment of orders is made prior to delivery. Payments are made online on the website by:

- credit card (Carte Bleue, Visa, Eurocard, Mastercard) through the secure electronic payment terminal of the SMC. The technical characteristics of both the SSL certificate and the encryption software of the SMC ensure that the indications provided by the buyer cannot be intercepted by a third party. The information entered by the customer is encrypted and will not circulate openly on the internet. The order will only be validated by CHATEAU DE JASSON when the bank server of the SMC has given its authorisation for the transaction.

- French cheque. The order will be validated after the cheque is received and cashed. Cheques should be made payable to DIVES DIFFUSION.

Article 10 - Availability

Orders will be honoured within the limits of available stocks. In the case of the unavailability of products after placing your order, we will notify you by email within a period of 24 hours (one business day).

You can then request the cancellation of your order or the exchange of the products(s) concerned.

Article 11 - Fulfilment of the order

CHATEAU DE JASSON will deliver the products ordered only when the customer's bank has given its agreement to the settlement.

Article 12 - Delivery

Delivery will be made to the address specified by the customer. In case of absence, a non-delivery notice will be issued. CHATEAU DE JASSON may in no case be held responsible for any deterioration of the products due to the delayed receipt of a package due to the absence of the customer or of the person empowered to receive it.

A participation towards delivery costs is added to the customer's shopping basket.

Delivery is made by a carrier service.

Article 13 - Claims

The products delivered have been the subject of rigorous care so as to preserve their perfect conservation.

In case of damage, you must urgently formulate any reservation in writing within 24 hours. The explanations must be specific and detailed. In case of missing goods in the package, the customer should similarly advise CHATEAU DE JASSON within 24 hours following the receipt of the package. After an enquiry and verification of its services, CHATEAU DE JASSON undertakes to send the missing goods.

You can then request the cancellation of your order or the exchange of the products(s) concerned.

Article 14 - Guarantees

CHATEAU DE JASSON ensures that the delivered products comply with current legislation.

CHATEAU DE JASSON will refund the product(s) in case of an alteration of quality. In this case, the client must immediately return (24/48 hr) the package for inspection.

CHATEAU DE JASSON cannot guarantee that the products meet the customer's expectations in terms of personal taste. The products must be stored in a cool, dry place.

Article 15 - Withdrawal

In accordance with the provisions of article 121-20 of the consumer code, the customer has, as of the date of delivery, a period of 7 days to return the package unopened in its original packaging, with the seals intact and in perfect condition, for the purpose of exchange or reimbursement, the costs of return being the responsibility of the customer.

Article 16 - Settlement of disputes

Claims will be treated within eight days of their receipt.